Privacy Policy

Privacy Policy

Introduction

Welcome to https://emergency-garage-door-repair-new-york.easygaragefix.com (henceforth referred to as “Emergency Garage Door Repair New York,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, services, applications, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services linked from our website, as they have their own privacy policies governing data collection and usage. We encourage you to review these policies to understand how your information is handled by such third parties.

Processing Activities

This Privacy Policy guides the ways in which we interact with users through:

  • Account creation and management
  • Transactions and payments processing
  • Customer support communications
  • Data analytics and personalization
  • Marketing and advertising efforts

Personal Data Collection

We collect various types of personal information, including but not limited to:

Account Information:

  • User names and passwords
  • Contact details (email, phone number)
  • Address for billing and shipping purposes

Payment Information:

  • Credit card numbers and expiration dates
  • Billing address details
  • Payment history and transaction records

Financial Information:

  • Bank account details (for direct deposits or refunds)
  • Tax identification numbers (if required)

Purchase Information:

  • Order history, including products purchased and services availed
  • Shopping preferences and behavior data

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs or similar)
  • Mobile phone numbers for SMS/text communications

Location Data:

  • GPS coordinates when using our location-based services
  • Information about the region or city where our app is used

Feedback and Reviews:

  • User-submitted reviews, ratings, and comments
  • Survey responses to improve our services

Social Media Information:

  • Access tokens and user IDs from social media platforms (if you choose to log in via these accounts)
  • Publicly available information from your social media profiles

Product Information:

  • Details about products viewed or purchased on our site
  • Product preferences, including size, color, and style choices

We obtain this data through various means: user input forms, account settings, order processes, surveys, analytics tools, and third-party providers.

Cookies

We use cookies to enhance your experience on our website and gather analytics. Cookies are small text files stored on your browser that enable us to recognize your device. We categorize cookies into three types:

  • Strictly Necessary: These ensure basic functions like login, session management, and payment processing.
  • Preference: Cookies in this category remember your preferences and settings for a personalized experience.
  • Analytics: Used by our analytics tools to collect information about how users interact with our site, helping us improve its performance.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it from our systems. This process ensures that your information is not retained beyond its intended use.

Security Measures

Emergency Garage Door Repair New York has put in place robust security measures to protect your personal data. We employ industry-standard encryption techniques during data transmission and storage. Additionally, we engage trusted third-party processors who adhere to strict security protocols to handle data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure or deletion of your data
  • Restriction or objection to the processing of your data
  • Data portability (requesting a copy of your data in a structured format)
  • Right not to be subject to automated decision-making

To exercise these rights, please contact our Privacy Team at [email protected] or through postal mail at:
[Privacy Team Contact Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any significant modifications on our website and inform you via email if the changes are substantial. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: